Wipro Hiring Collections Specialist | Manila | Freshers & Experienced | Apply Now
Wipro Hiring Collections Specialist – Manila | Freshers & Experienced
Posted by JobsForAll
Company Overview
Wipro Limited is a globally recognized technology services and consulting company known for delivering innovative digital transformation solutions. With a strong presence across more than 65 countries and a workforce of over 230,000 professionals, Wipro helps businesses adapt, grow, and succeed in a rapidly evolving digital world.
The company specializes in consulting, engineering, operations, and design, supporting enterprises in building scalable and future-ready systems. Wipro is widely known for its commitment to innovation, employee growth, and delivering high-quality customer experiences.
Job Summary
Wipro is currently hiring for the role of Collections Specialist in Manila. This position focuses on managing customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining strong customer relationships.
The role is ideal for individuals who enjoy communication-based roles, problem-solving, and working in customer-focused environments such as BPO or finance operations.
💭 JobsForAll Note: Collections roles are a great entry into global BPO and financial operations careers. With strong communication and negotiation skills, professionals can quickly move into team lead or operations management roles.
Eligibility Criteria
- Minimum 1 year of collections experience
- 2 years of BPO/contact center experience preferred
- Open to college graduates and high school graduates
- Strong communication and interpersonal skills
- Basic computer and MS Office knowledge
Job Details
| Role | Collections Specialist |
|---|---|
| Company | Wipro Limited |
| Location | Manila, Philippines |
| Experience | 1+ Years |
| Job Type | Full-Time |
| Shift | Rotational Shifts |
Key Responsibilities
- Handle overdue accounts and ensure timely collections
- Communicate with customers via calls to resolve payment issues
- Negotiate payment terms professionally
- Maintain accurate records of interactions
- Follow legal and compliance guidelines
- Collaborate with internal teams for issue resolution
Required Skills
- Excellent verbal and written communication
- Strong negotiation skills
- Customer-focused approach
- Attention to detail
- Basic computer proficiency
Why This Job is a Good Opportunity
- Work with a global brand like Wipro
- Strong career growth in BPO and finance domain
- Opportunity to improve communication and negotiation skills
- Stable and structured work environment
Career Growth Opportunities
- Senior Collections Specialist
- Team Leader / Supervisor
- Operations Manager
- Finance Process Specialist
Application Process
Apply directly through Wipro’s official careers portal.
Officail link to ApplySelection Process
- Online Application
- HR Screening
- Communication/Skill Assessment
- Final Interview
FAQs
Is this job open for freshers?
Freshers with strong communication skills can apply, but experience is preferred.
Is BPO experience required?
It is preferred but not mandatory.
What are the work shifts?
Rotational shifts based on business requirements.
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